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Cards: sell back, withdraw, exchange or display

Every option for a card in your BOXED inventory: sell it back for gems, withdraw the physical card, exchange it in the Marketplace, swap it via Exchange, or display it on your profile.

When you pull a card it goes straight to your inventory, and from there the choice of what to do with it is yours. This article covers every option, how to find them, what the icons on an item mean, and the few restrictions that apply.

Quick summary

Any card in your inventory can be sold back to BOXED for its gem value, withdrawn as a physical card to an address in the US, Canada, or the UK, exchanged in the Marketplace for a graded slab or a CS2 skin, swapped through Exchange for another item of similar value, or displayed on your profile and in your binders. Cards cannot be sold, traded, or gifted between players, so every transaction is between you and BOXED. Selling back is the fastest route from an item to spendable gems.

Finding your cards

Your inventory is split into tabs: Cards, Vouchers, Skins, Items, and Limited Items. Cards live in the Cards tab, and selecting a card opens the actions available for it.

Items arrive in your inventory from every part of the site, including box openings, Box Battles, Hop or Drop, vending machines, and boxes you build in Forge. Once an item is in your inventory, the options below apply to it regardless of where it came from.

What the icons on an item mean

  • Blue "NEW" pulse: the item was added to your inventory recently and you have not viewed it yet.

  • Lock icon: you have locked the item yourself, which protects it from being included in bulk actions such as selling. Unlock it before you can act on it.

  • Turtle icon: the item is in high demand, so a physical withdrawal will take longer than usual to ship.

  • Green shield: price protection is active on the item, which applies for 24 hours from the moment you pulled it.

Option 1: Sell it back for gems

Any card can be sold back to BOXED for its gem value, at any time. The value is added to your balance immediately and can be spent anywhere on the site. This is always available and is the quickest way to turn an item back into gems.

If you are clearing out a large inventory, sell-back processes in chunks of 200 items at a time, so a very large clear-out runs as a series of batches rather than one action. That is expected behaviour, and you simply repeat until you are done. Lock anything you want to keep first, using the lock icon, so it is excluded from bulk selling.

Cards pulled within the last 24 hours may show the green shield, meaning price protection is active on them. For more on how gem values move, see gems: the complete guide.

Option 2: Withdraw the physical card

You can have the real card shipped to you. Select the card, choose to ship it to your address, confirm the address, and pay the shipping fee in gems. We ship to the United States, Canada, and the United Kingdom, and a single withdrawal can contain up to 75 cards. Full instructions are in withdrawing a physical card, and costs, timelines, and tracking are covered in shipping: tracking, timelines and costs.

Option 3: Exchange it in the Marketplace

The Marketplace lets you trade cards or skins in for a graded slab or a CS2 skin. This is the route to take if you would rather hold a graded, authenticated item than a raw card. See Marketplace: exchange cards or skins for slabs and CS2 skins, and, for skins specifically, CS2 skins: sending and withdrawing to Steam.

Option 4: Swap it via Exchange

Exchange lets you swap an item you have for a different item of similar value, without converting to gems in between. It is useful when you are chasing a specific card rather than a balance. See Exchange: swapping items for other items.

Option 5: Display it

Cards you keep can be shown off. You can display them on your public profile and arrange them into binders, which are curated sets other members can browse. See binders: displaying your collection on your profile and your profile: display and privacy.

What you cannot do, and what to do instead

BOXED does not support player-to-player activity with cards. You cannot sell a card to another member, trade directly with another member, or gift a card to somebody else. Every action you take with a card is between you and BOXED, which keeps values consistent and prevents off-platform scams.

What you can do instead, depending on what you were trying to achieve:

  • Wanted gems for it? Sell it back to BOXED for its gem value, instantly, from your inventory.

  • Wanted a different card? Use Exchange to swap it for another item of similar value, or the Marketplace to move into a graded slab or CS2 skin.

  • Wanted somebody else to have the physical card? Withdraw the physical card to yourself and do as you wish with it once it arrives. Withdrawals ship to your own registered address, so check changing your shipping address before you withdraw.

  • Wanted to show it to people? Display it on your profile or in a binder, which is visible to other members without the item ever leaving your inventory.

One further restriction worth knowing: items from the free signup box cannot be sold or withdrawn until you have purchased at least 500 gems on your account. Once you have made a gem purchase of 500 gems or more, those items unlock and the options above become available for them.

Common questions

Can I sell a card to another user?

No, you cannot sell a card to another user, and there is no player-to-player trading or gifting on BOXED. What you can do instead is sell the card back to BOXED for its gem value, swap it through Exchange for another item of similar value, or exchange it in the Marketplace for a graded slab or CS2 skin.

How do I get gems back from a card?

You can get gems back from a card by opening the Cards tab in your inventory, selecting the card, and choosing to sell it back. The gem value is added to your balance immediately, and this option is available for any card at any time.

Why is my bulk sell only processing part of my inventory?

A bulk sell processes in chunks of 200 items at a time, so a large inventory clears as a series of batches rather than in one go. This is normal, and you simply repeat the action until everything you intended to sell has been processed. Lock anything you want to keep beforehand so it is excluded.

How do I turn a card into real-world value?

There are two routes to real-world value. You can withdraw the physical card and have it shipped to your address in the US, Canada, or the UK, or, if your account has crypto access, you can withdraw value in crypto after completing phone and identity verification. See withdrawing a physical card and crypto (ETH) withdrawals.

Why can I not sell the items from my free signup box?

Items from the free signup box are restricted until you have purchased at least 500 gems on your account. Once you make a gem purchase of 500 gems or more, those items unlock and can be sold or withdrawn like anything else in your inventory.

What does the turtle icon on my card mean?

The turtle icon on a card means the item is in high demand, so if you withdraw it physically, it will take longer than usual to ship. Standard physical withdrawals typically ship within 2 to 4 weeks, while turtle-marked items can take up to 5 weeks to ship.

What does the lock icon do?

The lock icon marks an item as protected, which keeps it out of bulk actions such as selling. It is the safeguard to use before a large clear-out, so that the cards you actually want to keep cannot be sold by accident. Unlock the item whenever you want to act on it.

I sold a card by mistake. Can it be reversed?

Selling a card back is processed immediately, which is why locking items you want to keep before running a bulk sell is worth doing. If a sale looks wrong on your account, check Account, then Balance History, to see exactly what was processed, and if something does not match, please ask to speak to a human and our team will look into it.

Where can I check the outcome of a box opening?

You can check the outcome of any box opening under Account, then Game History, and you can independently verify that the result was not manipulated using our provably fair system.

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