Exchange lets you swap an item you already own for a different item of similar value. If you pulled something you are not interested in, Exchange is a way to turn it into something you would rather have without selling it back and buying again.
Exchange and the Marketplace are two separate features and it is worth knowing which one you need. Exchange is a direct item-for-item swap inside your own inventory. The Marketplace is where you trade inventory items for graded slabs or CS2 skins. They have different eligibility rules, so an item that cannot be used in one may still be usable in the other.
Summary
Exchange swaps an item you own for another item of similar value.
A variable fee applies on the receive side of the swap.
You get a set number of swaps per week, and that number depends on your subscription tier.
The weekly allowance resets every Monday at 00:00 UTC.
Any excess value is returned to you as gems.
A single Exchange can include up to 50 items you offer and up to 50 items you receive.
Lorcana, Counter-Strike (CS2) and Sports are disabled categories, so you cannot trade in for items in those categories. You can still sell those items back for gems, withdraw them, use the Marketplace, or display them in a Binder.
How Exchange works
Open Exchange and select the item or items from your inventory that you want to offer. You can include up to 50 items on the offer side.
Select the item or items you want to receive. You can include up to 50 items on the receive side as well.
BOXED compares the total value of both sides. The two sides need to be of similar value for the swap to go through.
Review the figures, including the receive-side fee, then confirm. The items you offered leave your inventory and the items you selected are added to it.
Because you can put multiple items on each side, Exchange also works for consolidating several smaller items into one larger one, or for splitting one larger item into several smaller ones, as long as the totals line up in value.
Fees and value differences
Exchange applies a variable fee on the receive side of the swap. It is not a flat charge: the amount depends on the swap you are making, so it is worth reviewing the figures shown in Exchange before you confirm rather than assuming a previous swap's fee will apply again.
The two sides of an Exchange rarely match to the exact gem. If the items you receive come out worth slightly less than the items you offered, the excess value is returned to you as gems in your balance. This happens automatically as part of the swap, so there is nothing to claim separately.
If the items you want to receive are worth more than what you are offering, the Exchange will not balance. In that case you can add another item to your offer side, or choose a different item to receive.
Weekly limits by subscription tier
Exchange has a weekly swap allowance that scales with your subscription tier:
No subscription: 1 Exchange per week
Plus: 1 Exchange per week
Pro: 2 Exchanges per week
Ultimate: 3 Exchanges per week
Founder: 5 Exchanges per week
Your remaining swaps for the current week are shown inside Exchange. The allowance resets every Monday at 00:00 UTC, so if you have used all of your swaps you can either wait for the Monday reset or move to a higher tier for a larger weekly allowance. Full details of what each tier includes are in Subscriptions: tiers, billing and cancelling.
Unused swaps do not roll over. Each Monday your allowance is set back to your tier's full amount regardless of how many you used the week before.
Categories you cannot trade in for
Three categories are disabled in Exchange:
Lorcana
Counter-Strike (CS2) skins
Sports
You cannot trade in for items in these categories, so they are not available to select on the receive side of a swap. Items you already own in these categories remain fully usable, and you have several other ways to move on from one:
Sell it back for gems. Items in these categories can be sold back from your inventory, and the gems land in your balance. See Cards: sell back, withdraw, exchange or display.
Withdraw it. Lorcana and Sports cards can be withdrawn as physical cards and shipped to you. See Withdrawing a physical card and Shipping: tracking, timelines and costs.
Send a CS2 skin to Steam. Counter-Strike skins can be withdrawn to your Steam account. See CS2 skins: sending and withdrawing to Steam.
Use the Marketplace. Inventory items can be traded for graded slabs or CS2 skins through the Marketplace, which has its own separate eligibility rules.
Display it. Keep the item and show it off in a Binder on your profile. See Binders: displaying your collection on your profile.
Exchange compared with the Marketplace
These two features are easy to confuse, so here is the distinction in short:
Exchange swaps an item in your inventory for another item of similar value, with a weekly allowance tied to your subscription tier and a variable fee on the receive side.
Marketplace trades inventory items for graded slabs or CS2 skins specifically, and runs on its own rules rather than the Exchange weekly allowance.
Using one does not consume the other's limits. Full detail on the second feature is in Marketplace: exchange cards or skins for slabs and CS2 skins.
Troubleshooting
Exchange says I have no swaps left
You have used your weekly allowance. It resets on Monday at 00:00 UTC. If you need more swaps per week, a higher subscription tier increases the allowance.
The item I want does not appear on the receive side
Check whether it belongs to one of the disabled categories, which are Lorcana, Counter-Strike and Sports. Items in those categories cannot be traded in for. If the item is in another category and still does not appear, refresh the page or restart the app, since inventory views can lag briefly. If it is still missing, please ask to speak to a human and our team will look into it.
The swap will not confirm
This usually means the two sides are not close enough in value, or you have exceeded the 50-item cap on one side. Adjust the items on either side and try again.
Common questions
What is Exchange on BOXED?
Exchange is a BOXED feature that lets you swap an item you own for a different item of similar value, directly from your inventory. It is a separate feature from the Marketplace, which trades inventory items for graded slabs or CS2 skins.
Does Exchange charge a fee?
Yes, Exchange applies a variable fee on the receive side of the swap. The amount is not fixed and depends on the swap you are making, so review the figures shown in Exchange before you confirm.
How many Exchanges can I make each week?
Your weekly Exchange allowance depends on your subscription tier: 1 per week with no subscription, 1 with Plus, 2 with Pro, 3 with Ultimate, and 5 with Founder. Your remaining swaps are shown inside Exchange.
When does my Exchange limit reset?
Your Exchange limit resets every Monday at 00:00 UTC. Unused swaps do not carry over into the following week.
Can I exchange for a CS2 skin, a Lorcana card, or a Sports card?
No, Lorcana, Counter-Strike (CS2) and Sports are disabled categories in Exchange, so you cannot trade in for items in those categories. If you already own an item in one of them, you can still sell it back for gems, withdraw it (physical cards by post, CS2 skins to your Steam account), trade it on the Marketplace, or display it in a Binder.
What happens if the values do not match exactly?
If the items you receive are worth slightly less than the items you offered, the excess value is returned to your gem balance automatically when the Exchange completes. If the items you want are worth more than what you are offering, the swap will not balance and you will need to add to your offer or pick a different item.
How many items can I put in one Exchange?
A single Exchange can include up to 50 items on the side you are offering and up to 50 items on the side you are receiving.
What is the difference between Exchange and the Marketplace?
Exchange and the Marketplace are separate features. Exchange swaps an item in your inventory for another item of similar value. The Marketplace trades inventory items for graded slabs or CS2 skins. Each has its own eligibility rules, and using one does not use up your allowance on the other.