Vending machines are a premium format on BOXED. Instead of opening a box, you spend gems to pull from a machine and a capsule-style animation reveals what came out. Vending machines sit at higher price points than most standard boxes and are focused on graded cards and slabs, which is what makes them a premium format rather than a variation on box opening.
Summary
You spend gems to pull from a vending machine, and each machine sets its own price per pull.
Machines are focused on graded cards and slabs at higher price points, and a machine shows you what is inside before you spend anything.
The reveal uses a capsule-based animation rather than a standard box opener.
Every result is provably fair and independently verifiable.
Whatever you pull goes straight to your inventory, where you can sell it back for gems, withdraw it as a physical card, exchange it, or display it on your profile.
How vending machines work
Choose a machine. Each machine has its own price per pull and its own set of cards inside it. Because vending machines sit at the premium end of BOXED, prices per pull are generally higher than a standard box.
Check what is in it. The machine shows you the cards that can come out of it, and your chance of pulling each one, before you spend anything. Read that first so you know what the machine holds.
Spend gems to pull. The gem cost per pull is shown on the machine and is deducted from your balance at the moment you pull.
Watch the capsule reveal. The machine dispenses a capsule, the animation plays, and the card inside is added to your inventory immediately.
If you need gems first, see Gems: the complete guide. If a gem purchase did not land, see Why didn't my gem purchase go through?. Every gem you spend on a vending machine pull earns XP toward your level, which is covered in Levels, XP and daily rewards.
Graded cards and slabs
Vending machines lean heavily toward graded material, and a machine can hold both of the following:
Graded cards and slabs. These have been assessed by a third-party grading company and sealed in a protective slab with a grade printed on the label. If you withdraw one, it ships in that slab.
Raw cards. These are ungraded singles. If you withdraw one, it ships as the card itself.
The card details shown in the machine and in your inventory tell you which kind you have, and for graded cards, the grade it carries. BOXED does not grade cards itself and does not change or re-grade a card that already carries a grade, so the grade you see in the machine is the grade you receive.
Are the results fair?
Yes, vending machine results use the same provably fair system as the rest of BOXED. Each result is generated from a combination of a server seed and a client seed, which means the outcome is fixed before you pull and cannot be changed after the fact by BOXED or by anyone else. You can verify any individual result yourself using the seeds attached to it, and the capsule animation is presentation only, with no effect on what comes out.
The full method, including how to check a result step by step, is in Provably Fair.
After a pull
Every card you pull from a vending machine goes into your inventory, and from there you have the same options as with any other card on BOXED:
Sell it back for gems. The gems are credited to your balance and can be spent anywhere on BOXED.
Withdraw it as a physical card. The card is pulled from storage and shipped to your address. See Withdrawing a physical card, and Withdrawal fees, limits and status for what it costs and how to track it.
Exchange it. Swap it for a different item of similar value, subject to your weekly Exchange allowance and the category rules in Exchange: swapping items for other items.
Trade it in. Put it toward a graded slab or a CS2 skin on the Marketplace.
Display it. Put it in a binder on your profile. See Binders: displaying your collection on your profile.
There is no deadline on this decision, so a card can sit in your inventory indefinitely. A full comparison of the options is in Cards: sell back, withdraw, exchange or display.
Shipping a vending machine pull
If you withdraw a card, physical shipping is available to the United States, Canada, and the United Kingdom. Standard fulfilment typically ships within 2 to 4 weeks of the withdrawal being placed, and once dispatched the parcel typically arrives within the carrier's stated window from the ship date. Timing and costs are covered in Shipping: tracking, timelines and costs.
You can update your default shipping address in your account settings at any time, and doing so before you place a withdrawal is the reliable way to make sure an order goes to the right place. See Changing your shipping address. If a card arrives damaged or is not the card you withdrew, see Damaged, defective or wrong card received, and if it never arrives, see Lost or undelivered packages.
Troubleshooting
Vending machines are not loading
If the vending machines section is blank or the machines do not appear, refresh the page first, since this clears the great majority of loading problems. If they still do not appear after a refresh, there may be a temporary maintenance window on the feature, so it is worth checking back a little later. General browser fixes, including clearing cache and disabling ad blockers, are in Using BOXED: app, troubleshooting and contacting support.
Gems were deducted but I did not see a result
Check your inventory first, because the card is added there even if the animation did not finish or the page reloaded mid-pull. Refresh the page or restart the app and look again. If your gems were spent and no card is in your inventory, please ask to speak to a human and our team will look into it.
The machine will not let me pull
The most common reason is a gem balance below that machine's price per pull, which you can resolve by purchasing gems or choosing a machine at a lower price point. Some features are also limited by region, so if you are seeing an "action not permitted" message, see Regional availability and "action not permitted" errors.
I want to undo a pull
A pull cannot be undone once the gems are spent and the result is generated, because the result is committed by the provably fair system at that moment. What you can decide is what happens next: the card is yours in your inventory, so you can sell it back for gems, withdraw it, exchange it, trade it in, or display it.
Common questions
What is a vending machine on BOXED?
A vending machine is a premium format on BOXED where you spend gems to pull from a machine and a capsule-style animation reveals the result. Vending machines sit at higher price points than most standard boxes and focus on graded cards and slabs.
What is in a vending machine?
Vending machines are focused on professionally graded cards and slabs, and some machines also hold raw ungraded cards. You can see the full list of cards a machine can produce, along with your chance of pulling each one, before you spend any gems on it.
How is a vending machine different from a box?
A vending machine differs from a standard box in three ways: it uses a capsule-based reveal rather than a box opener animation, it concentrates on graded cards and slabs, and it sits at a higher price point per pull. The underlying fairness system and what happens to your item afterwards are identical.
Are vending machine pulls fair?
Yes, vending machine results are provably fair. Each outcome is generated from a server seed and a client seed and is fixed before the pull happens, and you can verify any individual result yourself using the Provably Fair tools.
Where do my vending machine pulls go?
Every card you pull from a vending machine goes straight into your BOXED inventory, where it sits alongside your other items until you decide what to do with it.
What does it cost to pull from a vending machine?
Each vending machine sets its own gem price per pull, and that price is shown on the machine before you play. The gems are deducted from your balance at the moment you pull.
Why can I not see any vending machines?
If no vending machines are showing, refresh the page, which resolves most loading problems. If they still do not appear, the feature may be in a short maintenance window, so check back a little later.
Can I get a physical copy of a card I pulled from a vending machine?
Yes, you can withdraw a vending machine pull as a physical card and have it shipped to you. Physical shipping is available to the United States, Canada, and the United Kingdom, and orders typically ship within 2 to 4 weeks of the withdrawal being placed.
Can I sell a vending machine pull back for gems?
Yes, anything you pull from a vending machine can be sold back for gems from your inventory, and the gems are credited to your balance straight away.
Can I cancel a pull after it happens?
A pull cannot be cancelled or reversed once the result is generated. The card is added to your inventory, and from there you can sell it back for gems, withdraw it, exchange it, trade it in on the Marketplace, or display it on your profile.