Your BOXED profile is your public face on the platform. It is where other members see your display name, your picture, your banner, your level and stats, and the collection you have chosen to show. Behind it sits your inventory, where the items you own actually live and where you act on them. If you would rather not be visible at all, Anonymous Mode turns the public side off without affecting anything you own.

When another member visits your profile, they can see:

Your level and the way it increases are covered in Levels, XP and daily rewards.

Highlights are the pulls you choose to feature on your profile. They are usually the first thing another member notices, so they tend to be where people put their best or most personally meaningful cards. You can change your highlights at any time, and moving a card in or out of highlights has no effect on the item itself.

Your banner is the image across the top of your profile and your picture appears alongside your name. Both are optional and both can be changed or removed whenever you want from your profile settings.

Your display name is the name other members see next to your activity, in site chat, and on your profile. It is managed in your account settings. Display names need to be appropriate for a public platform, which means no impersonating BOXED staff or other members and no offensive content. A name that breaks these rules may be reset.

Binders are the main way to display a collection rather than individual cards. Each binder holds up to 24 cards, and you can have a maximum of 3 binders. They unlock as you level up: your first binder at account level 1, your second at level 25, and your third at level 40. The full guide is in Binders: displaying your collection on your profile.

Anonymous Mode is the privacy control on BOXED. When it is switched on, your profile shows nothing except your name and picture, and your profile and display name are hidden across most surfaces of the platform, so other members cannot browse your profile or link your activity back to you.

What you should know about it:

If what you actually want is to stop using BOXED rather than to be less visible on it, that is a different action. See Closing, deactivating or deleting your account.

Your profile shows things off. Your inventory is where you act on them.

Your inventory is split into tabs so you can find things quickly:

Within a tab you can sort by Newest, Oldest, Most Expensive or Least Expensive, which is the fastest way to find either a recent pull or your highest-value items.

Items carry small visual indicators that tell you their status without opening them:

A side-by-side comparison of these options is in Cards: sell back, withdraw, exchange or display.

Refresh the page or restart the app, since profile views can be cached briefly after a change. Also check whether Anonymous Mode is switched on, because that hides the public view of your profile even though your edits have saved. If the change still is not appearing, please ask to speak to a human and our team will look into it.

The most common reason is that Anonymous Mode is enabled on your account, which leaves only your name and picture visible. Switch it off in your settings and your profile becomes fully visible again.

Remove it from your highlights or from the binder it sits in. The card stays in your inventory and is unaffected. Only its visibility on your profile changes.

Binders unlock with your account level, at levels 1, 25 and 40, and 3 is the maximum. If you have not reached the level for the next binder yet, keep playing and it unlocks automatically. See Levels, XP and daily rewards.

You make your profile private by turning on Anonymous Mode in your account settings. This leaves only your name and picture on your profile and hides your profile and display name across most surfaces of BOXED. You can turn it back off at any time.

Anonymous Mode hides everything on your profile except your name and picture, and it hides your profile and display name across most of BOXED, so other members cannot browse your profile or connect your activity to you. It does not change your items, close your account or restrict any features, and your own account history stays fully visible to you.

Yes, Anonymous Mode is a setting you can switch on and off as often as you like from your account settings. Your profile, highlights and binders return to their previous state when you switch it off.

The turtle icon means the item is in high demand and shipping it will take longer than usual. The item is otherwise normal and can be sold back, withdrawn or displayed like any other.

The lock icon means you have locked that item yourself, which prevents it being sold by accident. You can unlock the item again from your inventory whenever you want to sell or withdraw it.

The green shield means the item has 24-hour price protection running from the moment you pulled it.

You display cards on your profile using binders, which hold up to 24 cards each, with a maximum of 3 binders unlocking at account levels 1, 25 and 40. You can also feature individual cards in your highlights.

You can sort your inventory by Newest, Oldest, Most Expensive or Least Expensive within each tab. The tabs themselves are Cards, Vouchers, Skins, Items and Limited Items.

Turning on Anonymous Mode hides the highlights and binders displayed on your profile, leaving only your name and picture. Your items themselves are not affected: they stay in your inventory and remain fully usable, and they become visible on your profile again if you switch Anonymous Mode off.