If you would rather hold the real card than its gem value, you can withdraw it and have it shipped to you. This article covers how to do it, what is eligible, how to combine cards to save on shipping, and what happens after you place the order.

To withdraw a physical card, open your inventory, select the card, choose to ship it to your address, confirm your shipping address, and pay the shipping fee in gems. Cards withdrawn within 24 hours of your first card share a single shipping cost, for up to 15 cards, and a single withdrawal can contain up to 75 cards. We ship to the United States, Canada, and the United Kingdom, and orders typically ship within 2 to 4 weeks. Cards are sent in near-mint condition, and you can follow the order under Withdrawal History.

Two things are worth checking first, because they are much easier to sort out before an order exists than after:

You do not have to pay shipping separately for every card. Cards withdrawn within 24 hours of your first card share a single shipping cost, for up to 15 cards. In practice this means that if you plan to withdraw several cards, doing them inside the same 24 hour window is considerably cheaper than spreading them across days.

A single withdrawal can contain up to 75 cards in total. If you have more than that, what you can do is submit multiple withdrawals.

Items obtained through the Marketplace work differently. Graded slabs are withdrawn one at a time and are not combined with raw card orders, and Marketplace items carry their own processing time of 3 to 10 days before shipping. See Marketplace: exchange cards or skins for slabs and CS2 skins.

Physical withdrawals are shipped to the United States, Canada, and the United Kingdom. If you are outside those countries, physical withdrawal is not available to you, but you can still realise the value of your items in other ways: sell the card back for its gem value, swap it through Exchange, exchange it in the Marketplace, or, where your account has crypto access, use crypto withdrawals.

Note also that BOXED is not available at all in Michigan, Washington, Louisiana, and South Carolina. That is a full platform restriction rather than a shipping one, and no alternative withdrawal method works around it. See regional availability and "action not permitted" errors.

On timing:

Shipping is paid in gems and the amount is shown before you confirm. Full cost and tracking detail is in shipping: tracking, timelines and costs, and limits and status stages are covered in withdrawal fees, limits and status.

Any customs duties, import charges, or taxes applied to a shipment are the responsibility of the recipient. These are levied by the destination country rather than by BOXED, they are not included in the shipping fee you pay in gems, and they are typically collected by the carrier before or at delivery. If you are withdrawing to Canada or the UK, it is worth factoring that in before you confirm a large order.

Cards are shipped in near-mint condition and packed for protection in transit. If a specific card cannot be provided as expected, we will contact you with your options before anything ships, rather than sending a substitute without asking. If a card arrives damaged, defective, or is not the card you withdrew, see damaged, defective, or wrong card received.

Yes, you can combine cards to save on shipping. Cards withdrawn within 24 hours of your first card share a single shipping cost, for up to 15 cards, and a single withdrawal can hold up to 75 cards in total. Graded slabs from the Marketplace are handled separately and are withdrawn one at a time.

Physical cards can be shipped to addresses in the United States, Canada, and the United Kingdom. If you are outside those countries, you can instead sell the card back for gems, swap it via Exchange, exchange it in the Marketplace, or use crypto withdrawal if your account has crypto access.

A physical withdrawal typically ships within 2 to 4 weeks of being placed, and up to 5 weeks for high-demand items marked with a turtle icon. After dispatch, the parcel typically arrives within the carrier's stated window from the ship date, since BOXED commits to ship dates rather than delivery dates.

Shipping for a physical withdrawal is paid in gems, and the exact amount is shown on the confirmation screen before you commit to the order. If your gem balance is short, you can purchase gems through Refill Gems and then complete the withdrawal.

Any customs duties, import charges, or taxes are the responsibility of the recipient and are not included in the shipping fee you pay in gems. They are set by the destination country and usually collected by the carrier around the time of delivery, so factor them in if you are withdrawing to Canada or the UK.

Yes, you can cancel a whole withdrawal while it is still pending and has not been dispatched. See cancelling an order or withdrawal for how to do it and what happens to the item and the shipping gems.

Withdrawals ship to the registered address on your own account, so a card cannot be sent directly to another person, and BOXED does not support gifting items between accounts. What you can do is withdraw the card to yourself and pass it on once it arrives.

Yes, an address on an order can be corrected while the order is still pending and has not been dispatched. Separately from any individual order, you can update the default shipping address on your account in settings whenever you like, and that address is used for every future withdrawal. See changing your shipping address.

You can see the status of any withdrawal under Withdrawal History on your account, which shows each order and the stage it has reached. See withdrawal fees, limits and status for what each stage means.