BOXED supports Counter-Strike 2 skins in both directions. You can send skins in from your Steam inventory and receive gems for them, and you can withdraw skins you own on BOXED back out to your Steam account. This article covers what you need in place first, how skins are valued, how a withdrawal to Steam works, and how to avoid a Steam trade hold.

To send a skin in or withdraw one to Steam, you need all of the following in place:

Availability also depends on where you are. BOXED is not available at all in Michigan, Washington, Louisiana and South Carolina. If you see an "action not permitted" error, see Regional availability and "action not permitted" errors.

Skin valuations on BOXED are generated automatically through our skin pricing partner, Skinsback. The valuation is based on two things only:

Everything else is excluded from the calculation. In practice that means:

This applies to every skin equally, so a heavily stickered or rare-pattern skin is valued the same as a plain example of the same item in the same wear category. Skinsback pricing is automated and non-negotiable, so the figure you are shown cannot be adjusted on request. If your skin's value on the open market comes largely from stickers, pattern or a low float, check the BOXED valuation before you send it in, because that premium will not be reflected.

When you send a skin in, the valuation is shown to you before you confirm. Once you accept and the Steam trade completes, the skin transfers to BOXED and the gem value is credited to your balance. Because the trade is executed on Steam, it cannot be reversed once the trade completes. The confirmation screen is the point at which you can still back out, so review the valuation carefully there.

Skins you own on BOXED sit in your inventory alongside your other items. From there you can withdraw the skin to Steam, sell it back for gems, or trade it through the Marketplace. CS2 skins are a disabled category in Exchange, so you cannot trade in for a skin there, but selling back, withdrawing to Steam and the Marketplace all remain available.

You can have up to 15 Steam withdrawals in progress at once. If you hit that cap, accept or let the outstanding offers resolve and then start the next one.

Daily withdrawal limits increase as your account builds verified history and tenure, and players who purchase only with crypto or skins are placed in the highest tier automatically. Withdrawal status and general limits are covered in Withdrawal fees, limits and status. To stop a withdrawal that has not yet completed, see Cancelling an order or withdrawal.

Steam, not BOXED, decides whether a trade is held. If the Steam Guard Mobile Authenticator has not been active on your Steam account for at least 15 days, Steam holds the trade for up to 7 days. This is a Steam security policy and it applies to trades with any site, not just BOXED.

Here is how to deal with it:

Other Steam-side restrictions can also block or delay a trade, including a recent Steam password change, a recently added payment method, or an account-level trade ban. Those are resolved on the Steam side.

The most common causes are an out-of-date Steam Trade URL, a private Steam inventory, or a Steam-side trade restriction. Re-copy your Trade URL from Steam, save it on BOXED, set your Steam inventory to Public, and try again. If the withdrawal still fails, please ask to speak to a human and our team will look into it.

You need to be online on Steam to accept a trade offer, and an offer that is not accepted expires. The skin returns to your BOXED inventory, so nothing is lost. Sign in to Steam first, then start the withdrawal again.

Valuations use the base item and wear category only. Stickers, rare patterns and low floats are not included, which is usually the reason for a gap against third-party market prices.

Check your Steam trade history for an active hold. If a hold is in place, the skin arrives when the hold expires, up to 7 days later. If there is no hold showing and the skin has not arrived, please ask to speak to a human and our team will look into it.

To withdraw a skin to Steam you need a valid and current Steam Trade URL saved on BOXED, completed phone verification, completed identity verification (KYC), and a Steam inventory set to Public.

Skins are valued automatically by Skinsback from the base item and its wear category only. Stickers, rare patterns and low floats do not increase the valuation, so a stickered or rare-pattern skin is valued the same as a plain example of the same item in the same wear category. This pricing is automated and cannot be negotiated.

No, skin trades are final once the trade completes and cannot be reversed. Because the trade is executed on Steam, the confirmation screen before you accept is your last chance to review the valuation and back out.

Your Steam withdrawal is on hold because the Steam Guard Mobile Authenticator has not been active on your Steam account for at least 15 days, and Steam holds trades for up to 7 days in that situation. Enabling the Mobile Authenticator in the Steam mobile app and keeping it active is how you avoid the hold on future withdrawals. The skin in an existing hold is safe and arrives automatically when the hold clears.

You avoid Steam trade holds by enabling the Steam Guard Mobile Authenticator in the Steam mobile app and leaving it active for at least 15 days before you withdraw. Once that period has passed, Steam stops holding your trades, provided you do not remove or move the authenticator, which restarts the 15 day clock.

A Steam trade hold lasts up to 7 days. This is Steam's own security policy rather than a delay applied by BOXED, and an active hold cannot be shortened once it has started.

You can have a maximum of 15 concurrent Steam withdrawals. Once outstanding offers are accepted or expire, you can start more.

Yes, you need to be online on Steam to accept the trade offer. If you do not accept it, the offer expires and the skin returns to your BOXED inventory.

No, CS2 skins are a disabled category in Exchange, so you cannot trade in for one there. You can still sell the skin back for gems, withdraw it to your Steam account, or trade it through the Marketplace.

Yes, you need to keep your Steam Trade URL current on BOXED. If you regenerate the URL in Steam, your saved BOXED copy becomes invalid and withdrawals will fail until you replace it.