Some features aren't available everywhere. Here's what a regional restriction means and what you can do.
TL;DR
Certain features and payment methods are limited in some regions because of local rules and regulations. The "this action isn't permitted in your region" message is a regulatory restriction, not a glitch, and support can't override it. If you think it's a mistake, make sure you're not using a VPN or proxy and try again; if you're in a supported region and still see it, contact support. Card payments aren't available in a few US states — Michigan, Washington, Louisiana, and South Carolina.
"This action isn't permitted in your region"
Certain features and payment methods are limited in some regions because of local rules and regulations. If you see this message, it's a regulatory restriction, not a glitch — and it isn't something support can override.
If you think it's a mistake
Make sure you're not using a VPN or proxy — these can make it look like you're somewhere you're not, which can trigger the error. Turn it off and try again.
If you're in a supported region and still see the error after that, contact support so we can look into it.
Card payments by region
Card payments aren't available in a few US states — Michigan, Washington, Louisiana, and South Carolina.
Common questions
Can I use a VPN to get around a restriction?
No — we can't help bypass regional restrictions, and using a VPN can itself cause access errors.
Why is a feature available for others but not me?
Availability depends on your region's rules.