Some places have restrictions. Here's where BOXED is available, what a regional restriction means, and how to fix an "action not permitted" error.
TL;DR
BOXED is available in every US state except four — Michigan, Washington, Louisiana, and South Carolina — where BOXED isn't available at all. In every other US state, BOXED works normally. The "this action isn't permitted in your region" message is a regulatory restriction, not a glitch, and support can't override it. If you're in a supported area and still see it, it's almost always a VPN/proxy or a misread location — turn off any VPN or proxy, switch off mobile data, clear your cache, and try again; if it persists, contact support.
Where BOXED is available
BOXED is available in every US state except the four listed below. If your state isn't on that list, BOXED is available to you and you can use it normally.
Where BOXED isn't available
BOXED isn't available in Michigan, Washington, Louisiana, or South Carolina. This is due to local rules and regulations, and it isn't something support can override.
"This action isn't permitted in your region"
Some features are limited in certain regions because of local rules and regulations. If you see "this action isn't permitted in your region," it's a regulatory restriction, not a glitch — and it isn't something support can override.
Seeing this in a supported area?
If you're in a supported state but BOXED says it isn't available in your area, your location is probably being read incorrectly. This is usually caused by a VPN, proxy, mobile-data routing, or cached data. Try this:
Turn off any VPN, proxy, or content blocker, then reload.
If you're on mobile data, switch to Wi-Fi — mobile networks can route you through a different location.
Log out and back in, and clear your cache and cookies for boxed.gg.
Try a different browser (Chrome, Edge, Firefox, Brave).
If it still happens after that, contact support so we can look into it.
Common questions
Is BOXED available in my state?
BOXED is available in every US state except Michigan, Washington, Louisiana, and South Carolina. If your state isn't one of those four, BOXED is available to you.
It says BOXED isn't available in my area, but I'm in a supported state.
Your location is most likely being misread — usually from a VPN, proxy, mobile-data routing, or cached data. Turn off any VPN or proxy, switch off mobile data, clear your cache and cookies, and try a different browser. If it persists, contact support.
Can I use a VPN to get around a restriction?
No — we can't help bypass regional restrictions, and using a VPN can itself cause access errors.
Why is a feature available for others but not me?
Availability depends on your region's local rules and regulations.