Where to use BOXED, how to fix common display or loading issues, and how to reach us.
TL;DR
You can use BOXED from any web browser; there's no mobile app at the moment. If the site is misbehaving, refresh the page, update your browser, clear your cache or try a different browser, and check your connection. Support is available by live chat and email (no phone support) — include your account email, a clear description, and screenshots so we can help faster.
Where you can use BOXED
You can use BOXED from any web browser. There's no mobile app at the moment.
Common troubleshooting
If the site is misbehaving — a blank or blurry screen, an overlay that won't close, or pages not loading — try:
Refresh the page.
Update your browser to the latest version.
Clear your cache or try a different browser.
Check your internet connection and try again.
If it still won't work, contact support with your browser/version and a screenshot.
Contacting support
We offer support by live chat and email. There is no phone support. When you reach out, include your account email and a clear description (and screenshots) so we can help faster.
Common questions
Is there a mobile app?
Not at the moment — use any web browser.
Is there a phone number for support?
No — support is via live chat and email.
The site looks broken or won't load.
Refresh, update your browser, clear cache or switch browsers, and check your connection; if it persists, contact support with details.